Please read these terms carefully before using bolagg services. By creating an account and using our platform, you agree to be bound by these Terms & Conditions.
Last Updated: January 15, 2026
Effective Date: January 15, 2026
Welcome to bolagg. These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "You") and bolagg ("Company", "We", "Us", "Our") governing your access to and use of the bolagg website, mobile applications, and all related services (collectively, the "Platform"). By registering an account, depositing funds, or engaging with any bolagg services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
For the purposes of this Agreement, the following terms shall have the meanings ascribed to them below:
You must be at least 21 years of age or the minimum legal age for gambling in your jurisdiction, whichever is greater, to create an account and use bolagg services. By registering, you represent and warrant that you meet this age requirement. The Company reserves the right to request proof of age at any time, and accounts found to be held by underage individuals will be immediately closed with all funds forfeited.
bolagg services are intended for residents of Indonesia. Users accessing the Platform from jurisdictions where online gambling is prohibited or restricted are solely responsible for ensuring compliance with local laws. The Company does not accept registrations from individuals located in jurisdictions where our services are illegal, and the Company reserves the right to restrict access based on IP address or other location verification methods.
You must have the legal capacity to enter into a binding contract under the laws of your jurisdiction. You are not permitted to use bolagg services if you are subject to any legal restriction preventing you from gambling, including but not limited to voluntary self-exclusion programmes, court orders, or bankruptcy proceedings.
By creating an account, you confirm that you are at least 21 years old, legally able to gamble, and not accessing bolagg from a jurisdiction where online gambling is prohibited. False representations regarding eligibility may result in account closure, forfeiture of funds, and potential legal consequences.
To use bolagg services, you must register for an Account by providing accurate, complete, and current information including your full legal name, date of birth, residential address, email address, phone number, and bank account details. You may register only one Account per person. Multiple accounts, duplicate accounts, or accounts created using false information are strictly prohibited and will result in immediate termination of all associated accounts.
You are solely responsible for maintaining the confidentiality of your Account login credentials (username and password). You must not share your login details with any third party. All activities conducted through your Account will be deemed to have been authorized by you. If you suspect unauthorized access to your Account, you must notify bolagg customer support immediately via live chat or email.
As part of our regulatory compliance and anti-fraud measures, bolagg may request identity verification documents at any time. You agree to provide valid government-issued identification (KTP or Indonesian passport), proof of address (utility bill or bank statement dated within the last three months), and proof of payment method ownership (bank statement or screenshot showing your name and account number) upon request. The Company reserves the right to suspend withdrawals or restrict Account access until satisfactory KYC documentation is provided. Failure to provide requested documents within 30 days may result in Account closure.
bolagg accepts deposits via major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, and Bank Permata, as well as e-wallet providers OVO, DANA, GoPay, ShopeePay, and LinkAja. The minimum deposit is Rp 50,000 for bank transfers and Rp 20,000 for e-wallets. Deposits are typically credited to your Account within seconds to minutes. The Company does not charge deposit fees, though your bank or e-wallet provider may apply their own transaction charges.
Withdrawal requests can be made at any time, subject to a minimum withdrawal amount of Rp 100,000. Withdrawals are processed to the same payment method used for your most recent deposit, in accordance with anti-money laundering regulations. Processing times vary by method: bank transfers typically process within 15 minutes to 2 hours during banking hours (Monday-Friday, 08:00-16:00 WIB), while e-wallet withdrawals are usually instant once approved. The Company reserves the right to request additional verification documents before processing withdrawals.
You must wager (turnover) your deposited amount at least once before requesting a withdrawal. Bonuses and promotional credits are subject to specific wagering requirements detailed in the applicable promotion terms. Withdrawals may be delayed or denied if fraudulent activity, bonus abuse, or violation of these Terms is suspected. The Company may impose daily, weekly, or monthly withdrawal limits at its discretion.
All transactions on bolagg are conducted in Indonesian Rupiah (IDR). Users depositing or withdrawing in other currencies accept any currency conversion fees or exchange rate fluctuations that may apply.
bolagg offers various bonuses and promotions including welcome bonuses, deposit match bonuses, free bets, cashback, and loyalty rewards. Each promotion is governed by specific terms and conditions published on the relevant promotional page. Unless otherwise stated, all bonuses are subject to wagering requirements (typically ranging from 10x to 35x the bonus amount) before any winnings can be withdrawn.
Bonuses are available to eligible players who meet the stated criteria. Only one bonus may be active per Account at any time unless otherwise specified. Bonus funds and any winnings derived from bonus funds are forfeited if you request a withdrawal before completing the wagering requirements. The Company reserves the right to void bonuses, withhold winnings, and close Accounts if bonus abuse or fraudulent activity is detected, including but not limited to creating multiple accounts to claim repeat bonuses, collaborative betting, or exploitation of system errors.
Unless otherwise stated in the specific promotion terms, the maximum amount that can be won from bonus funds is typically capped (e.g., 10x the bonus amount). Any winnings exceeding this cap will be removed from your Balance upon completion of wagering requirements. Free bet winnings are credited as bonus funds and remain subject to wagering requirements.
All Users must engage in fair play and abide by the specific rules of each game. The Company utilizes certified Random Number Generator (RNG) technology to ensure all games are fair and random. Sports betting odds and results are determined by independent data providers and official sporting bodies. For togel lottery games, results are drawn from legitimate international lottery pools (Singapore, Hongkong, Sydney, Macau) and are publicly verifiable.
The Company reserves the right to impose maximum bet limits, maximum win limits, and maximum payout limits on any Game or betting market. These limits may vary by game type, User account status, and promotional circumstances. High-stake bets may be subject to additional review and approval.
All sports bets are settled based on official results as determined by the relevant sporting authority. For bandar bola (football betting) markets, bets are typically settled based on 90 minutes of regular time plus injury time unless otherwise stated. Live in-play bets are settled based on the score at the time the bet is accepted. The Company reserves the right to void bets affected by obvious errors (palpable errors in odds, incorrect event information, technical malfunctions) and refund stakes.
Accounts with no login activity for 12 consecutive months may be classified as dormant. The Company reserves the right to charge a monthly dormancy fee (e.g., Rp 50,000) on dormant accounts with positive balances to cover administrative costs. Users will be notified via email before any dormancy fees are applied.
The following activities are strictly prohibited on the bolagg Platform:
Violation of any prohibited activity may result in immediate Account suspension, forfeiture of funds and winnings, and potential referral to law enforcement authorities. The Company reserves the right to investigate suspicious activity and withhold funds pending investigation.
The bolagg Platform and all services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. The Company does not guarantee uninterrupted, error-free, or secure operation of the Platform. Technical issues, server downtime, or network failures may occur, and the Company is not liable for any losses resulting from such events.
To the maximum extent permitted by law, bolagg shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Platform, including but not limited to lost profits, data loss, or reputational damage. Our total liability to you for any claims arising under these Terms shall not exceed the amount of funds in your Account Balance at the time of the claim or Rp 10,000,000, whichever is lower.
The Company is not responsible for any failure or delay in performance resulting from circumstances beyond our reasonable control, including natural disasters, acts of war, governmental actions, labor disputes, internet service provider failures, or cyberattacks. In such events, the Company may suspend services temporarily and void affected bets at its discretion.
The Platform may contain links to third-party game providers, payment processors, or informational websites. bolagg is not responsible for the content, accuracy, or practices of third-party sites and services. Your use of third-party services is governed by their respective terms and conditions.
You may close your Account at any time by contacting bolagg customer support. Upon closure, you must withdraw any remaining Balance, subject to applicable wagering requirements and verification procedures. The Company may retain certain Account information as required by law for record-keeping and regulatory compliance purposes.
The Company reserves the right to suspend or terminate your Account immediately and without prior notice if you violate these Terms, engage in prohibited activities, or if the Company suspects fraudulent or illegal activity. Upon termination for breach of Terms, all bonuses and associated winnings will be forfeited. Any remaining deposited funds (net of bonuses and invalid bets) may be returned at the Company's sole discretion after investigation.
If you believe you have a gambling problem, you may request voluntary self-exclusion by contacting customer support. Self-exclusion periods range from 6 months to permanent exclusion. During self-exclusion, you will not be able to access your Account, and the Company will use reasonable efforts to prevent you from reopening an Account. For more information, please visit our Responsible Gaming page.
These Terms & Conditions are governed by and construed in accordance with international gaming regulations and the laws applicable to online gaming platforms serving the Indonesian market. Any disputes arising from these Terms or your use of bolagg services shall be resolved in accordance with the dispute resolution provisions outlined herein.
In the event of a dispute, you agree to first contact bolagg customer support to seek an informal resolution. If the dispute cannot be resolved within 30 days, either party may escalate the matter to formal mediation. You agree to cooperate in good faith during any dispute resolution process.
Any claim or dispute arising from these Terms must be raised within 90 days of the event giving rise to the claim. Claims raised after this period will be time-barred and invalid.
The Company reserves the right to modify these Terms & Conditions at any time. Material changes will be communicated via email notification or prominent notice on the Platform at least 7 days before taking effect. Continued use of bolagg services after amendments come into force constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your Account.
If you have questions, concerns, or complaints regarding these Terms & Conditions, please contact bolagg customer support:
By clicking "I Agree" during registration or by using bolagg services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. If you do not agree to these Terms, you must not use the bolagg Platform.
Last Updated: January 15, 2026 | Effective Date: January 15, 2026
All bolagg users must be at least 21 years old with valid Indonesian identification to register and play.
Keep your login credentials confidential. You are responsible for all activities conducted through your account.
Withdrawals processed within 15 minutes to 2 hours during banking hours after KYC verification is complete.
All bonuses are subject to wagering requirements. Read the specific promotion terms before claiming any bonus.
Only one account per person is allowed. Multiple accounts will be closed and funds may be forfeited.
bolagg supports responsible gaming. Set limits, take breaks, and self-exclude if gambling becomes problematic.
Our customer support team is available 24/7 to answer any questions about these Terms & Conditions, account policies, or responsible gaming practices.